Samsung TV Recall List

Televisions have become a staple and almost a necessity in every home. With the perpetual upgrades and updates to the technology world, Smart TVs are in full swing on the market. As a matter of fact, it’s nearly impossible to find new box-style TVs. But the Smart TVs come with their fair share of problems. Some of the issues are so serious that they result in complete recalls.

In 2020 there was a class-action lawsuit against Samsung for the faultiness of their plasma screen displays. According to the CPSC website, there have not been any formal recalls on Samsung TVs. However, common issues with their TVs include faulty capacitors, failed plasma screens, overheating, and faulty wiring. Samsung’s warranty only covers manufacturing issues you can prove.

Below we will cover some Samsung TV problems that would have warranted a recall. Also, we go in-depth on the class action lawsuit against this brand. Let’s get started!

Many customers complained about challenges with faulty Samsung high definition televisions. The issues appear to be centered primarily on internal hardware such as capacitors.

Some claim that despite being familiar with the issues with the HD configurations for a longer length of time, Samsung continues to sell them. This is not the first time Samsung has encountered consumer backlash over a consumer electronics issue.

In the past, the business was obligated to pay big payouts to customers over similar charges. If you or someone you know has had similar problems with a Samsung tv news, you could be eligible to join a class-action lawsuit.

However, in 2020 there was a class-action lawsuit against Samsung for their plasma display models because the plasma screen was defective.

In response to criticism and a class action lawsuit about failing TVs caused by faulty capacitors, Samsung has promised to compensate consumers. However, the compensation only goes to consumers of a specific group of Samsung televisions.

The benefits include an 18-month warranty extension after March 2, 2012, a “free service visit” to ascertain whether your TV has the problem, and refunds for related costs and payments.

However, these payments need to have been made with a debit card or cash. They apply to all consumers in the United States, not just those in Oklahoma, where the suit was filed.

The proposed settlement applies to LCD, plasma, and DLP televisions manufactured before December 31, 2008. The agreement does not apply to Samsung televisions manufactured then after the date.

As expected, Samsung has officially denied the allegations in the faulty capacitor lawsuit:

The class-action lawsuit claims that the television has a flaw that causes symptoms such as not turning on, turning on slowly, making a clicking sound, cycling on and off, and other similar issues.

Samsung denies the lawsuit’s allegations but has agreed to settle to avoid the costs and the risk of further litigation.

According to Samsung:

“Based on the most recent data available, we can confirm that only a small percentage—approximately 1%—of all TVs sold in the United States throughout those three years [2006-2008] could demonstrate the faulty-capacitor problem.”

This statement asserts that the warranty extension appears to apply to more than 7.5 million TVs, a figure that is significantly higher than the 1% figure.

However, based on some comments on consumeraffairs.com, the problem may extend further than the models and years covered by the settlement.

However, it should be noted that a TV that only displays a black screen is a common problem with smart TVs, regardless of the manufacturer.

Although there are several potential causes for this problem, diagnosing it is relatively simple. A black screen may appear if there is a faulty connection between such a set-top box and any other video-connected device to the TV. In this case, you must replace the cables connecting to the television.

If no computers are connected to the TV, the problem is most likely with the power source inside the TV. Most likely, you have a faulty capacitor within the power source.

When a capacitor leaks or bloats, you’ll know it’s broken. This can be resolved by taking the television to an approved repair facility.

It is important to note that the consumer is not required to buy the extended warranty from the retail outlet or dealer where they purchased the TV model.

The same extended warranty providers are used by all stores and dealers. As a result, third-party warranty resellers typically offer the best rates on extended television warranties to consumers. Prices can be reduced by up to 60%.

A TV extended warranty should always be taken into account for those products that offer it. Many of the televisions use new technological advancements which have not been thoroughly tested.

However, like any new product, the manufacturing process has a learning curve. In the long run, the TV protection plan might save you time & expense.

If you’ve found yourself in a situation with a Samsung TV you believe to have manufacturing issues, the first thing you need to do is file a claim.

You can either call them or file the claim online to file the claim. To call Samsung, their phone number is 1-866-371-9501. You can also go online and fill out the form for the claim.

Always, always consider purchasing an additional warranty, such as Samsung Care Plus, which will cover issues such as theft and loss, something the warranty does not.