Complete 2016 Samsung Washer Recall List
Having a way to clean your clothing is important; however, your safety is even more important than that. Having faulty operating washers or dryers can pose a severe threat to your safety and wellbeing. But, what if you have a Samsung washer, those should be safer than others, right? Wrong.
The CPSC reports that in 2016 there was a class action lawsuit against 2.8 million Samsung washers because they were prone to exploding. Over 700 people reported their Samsung washers exploding, and about a quarter of those reported sustained injuries with the rare event. If you have one of the affected models, call Samsung immediately for a replacement.
This article will go over the Samsung recalls and what they entailed. Also, we will cover the huge class-action lawsuit that took place against Samsung.
What Samsung Washers are Recalled?
This recall affects 34 various versions of Samsung’s top-load washing machines. The household appliances have controls in the middle or at the back.
Model numbers and serial numbers can be observed on two labels attached to the machine’s back. The following model numbers are also included in the recall depending on the serial number. Customers should contact Samsung to see whether their washer has been recalled.
Samsung Recalled Washer Models
WA40J3000AW/A2 |
WA45H7000AP/A2 |
WA45H7000AW/A2 |
WA45K7600AW/A2 |
WA45K7100AW/A2 |
WA48H7400AW/A2 |
WA48J7700AW /A2 |
WA48J7770AP/A2 |
WA48J7770AW/A2 |
WA50K8600AV/A2 |
WA50K8600AW/A2 |
WA52J8700AP/A2 |
WA52J8700AW/A2 |
WA422PRHDWR/AAWA400PJHDWR/AA |
WA456DRHDSU/AA |
WA456DRHDWR/AA |
WA476DSHASU/A1 |
WA476DSHAWR/A1 |
WA484DSHASU/A1 |
WA484DSHAWR/A1 |
WA48H7400AP/A2 |
WA50F9A6DSW/A2 |
WA50F9A7DSP/A2 |
WA50F9A7DSW/A2 |
WA50F9A8DSP/A2 |
WA50F9A8DSW/A2 |
WA52J8060AW/A2 |
WA5451ANW/XAA |
WA5471ABP/XAA |
WA5471ABW/XAA |
WA56H9000AP/A2 |
WA56H9000AW/A2 |
How is Samsung Handling the Problem?
Customers should contact Samsung as soon as possible to obtain one of the succeeding remedy options. Consumers can choose from three options:
- A free in-home repair that involves reinforcement of the washer’s top and a free one-year extension of the manufacturer’s warranty
- A rebate to be applied toward the price of a new Samsung or other brand washer, along with the free installation of the new unit and removal of the old unit
- A full refund for customers who purchased their washing machine within 30 days of the recall announcement.
All recognized consumers will also obtain a Home Label Kit in the mail, which will include an interface guide and additional safety instructions.
Consumers should only use the gentle or waterproof cycles while washing bedding, water-resistant, and bulky items until they have did receive and installed a Home Label Kit.
Lower spin speeds in delicate or waterproof cycles reduce the possibility of the washer top suddenly disconnecting from the washing machine frame.
Were There Any Injuries by Recalled Samsung Washers?
Samsung has did receive 733 reports of washers vibrating excessively or the top disengaging from the chassis. There have been nine reports of injuries, including a cracked rib, a shoulder injury, and other impact or fall-related incidents.
How Do I Know if My Samsung Washer Has a Recall?
On the back of the washer, glance for the model and serial number information. Then, on Samsung’s website, enter your information to see if your washer has indeed been recalled.
The Consumer Product Safety Commission website has a complete list of the affected models. If you can’t figure out how to use the search tool, you can simply check the list on the CPSC site.
Is There a Class Action Lawsuit Against Samsung Washers?
A federal appeals court upheld a settlement attempting to resolve claims that some Samsung Group washing machines were prone to exploding.
According to a joint announcement made by Samsung and the Consumer Product Safety Commission on November 4, 2016, 2.8 million Samsung washers are being recalled due to safety concerns. Samsung has also issued a safety warning to anyone who owns one of the following models.
This recall affects 34 different models of Samsung top-load washing machines. The washing machines have controls in the middle or at the back.
Model numbers and serial numbers can be found on two labels attached to the machine’s back. Depending on the serial number, the following model digits are included in the recall. Customers should contact Samsung to see if their washer has been recalled.
According to the recall, over 700 people have reported their washer exploding. As a result of the explosion, some people were injured.
The details are sketchy, but based on images and Samsung’s initial synopsis, “the washing machine top can sudden detach from the washing machine chassis while in use, posing a chance of harm from impact.”
Voluntary Recall of Certain Top-Load Washers
In collaboration with the U.S. Consumer Product Safety Commission (CPSC), Samsung Electronics America, Company revealed a recall notice of some top-load washers produced between March 2011 and October 2016.
The voluntary action was prompted by emphasizing the danger that the drums in these washers could lose balance, causing excessive vibrations and separating the top from the washer. This can happen when a heavy topspin cycle is used for bedding, water-resistant or heavy items, and it poses a risk of injury to customers.
What Happens After a Voluntary Recall?
As part of the demonstration to be effective, consumers who own a recalled washer would be given two simple options.
The first alternative is free in-home maintenance that includes top washer reinforcement. Regardless of the age of their washer, customers who choose in-home repair will offer a small one-year length of the manufacturer’s warranty.
The second scenario is a rebate which can be used to purchase a new Samsung or even other brand washer. Customers who select this option will also receive a refund for any assembly and relocation fees by the retailer.
The rebate amount is determined by the model and date of manufacture of the recalled washer. Customers who want a Samsung washer would then receive an extra loyalty incentive of up to $150 towards purchasing a new Samsung washer.
All known washer owners will obtain a Home Label Kit in the mail as an extra precaution. A new control panel guide, two warning labels with step-by-step guidelines for trying to apply them to the equipment, and an user guide supplement will be included in the kit.
Furthermore, customers who purchased a recalled washer within the last 30 days of the recall announcement are qualified for a cash refund from their original point of purchase.
Until the repair is finished, the washer is exchanged, or the Home Label Kit is installed, Samsung and the CPSC advise owners of the recovered washers to wash bedding, water-resistant, or bulky items on the delicate or waterproof cycles.
How Long is a Samsung Washer Warranty?
The majority of Samsung washers come with a one-year basic warranty. These warranties differ depending on the make and model of the product.
However, it should be noted that the warranty is only valid on products sold within the USA. This is to keep the risk of counterfeit appliances from being sold.
What is the Average Life of a Samsung Washer?
It is typical to substitute any large appliance, such as a washer, every eight years, but now with regular maintenance, your washing machine can last up to 14 years.
Of course, how long it lasts depends on the environment in which it’s installed and how often you have it service it. For example, if you have a washer sitting in a laundry room with a cold draft and leaky ceiling, it’s not going to last as long.
Do Samsung Washing Machines Catch Fire?
After discovering that top-loading washing machines posed a fire risk, Samsung recalled approximately 144,000 of them in 2013.
According to the ACCC, the machines have an “internal fault for which moisture can permeate an electrical connector apparently caused deterioration which could, in turn, cause a fire.”
Do Samsung Washers Come with a Warranty?
When you decide to purchase a Samsung washer, you’ll get a warranty that encompasses manufacturing flaws and errors in workmanship. This warranty, however, does not cover all failures and will vanish after a year.
Heather is a passionate writer who loves anything DIY. Growing up, she learned everything from home repairs to design, and wants to share her tips with you. When she's not writing, she's usually hiking or searching for her next DIY project.
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