Ossiana Tepfenhart is an expert writer, focusing on interior design and general home tips. Writing is her life, and it's what she does best. Her interests include art and real estate investments.
Alexa’s Blue Light Is Spinning? (We Have a Fix!)
I have two little Echo Dots, each which has that classic setup with Amazon Alexa. Once in a while, I’ll see something strange happen. The little light ring on my two Dots starts turning a color. It’s usually blue, and the blue seems to spin in a light like a siren on a police car. What does this even mean?
Alexa’s spinning blue light is usually a sign of it starting up, processing a voice command, or that it’s stuck in pairing mode for a short while. In some cases, it can also be a sign that your Alexa is installing new firmware or that it mistook something you said as a voice command.
A spinning light is generally not something to worry about unless it doesn’t go away. Our guide is here to help you understand the basics of troubleshooting.
Table of Contents
- Why Is My Alexa’s Light Blue And Spinning?
- What If The Spinning Blue Alexa Light Doesn’t Go Away?
- Related Questions
Why Is My Alexa’s Light Blue And Spinning?
Alexa’s light can change colors, but the default color is generally going to be blue. Since it “communicates” with you by the light, it’s important to know how to read the Alexa’s light. Let’s look at the common reasons why this happens.
It’s Starting Up
So, I don’t think that I would be a good writer if I didn’t also state the obvious. If you recently just restarted your Alexa hub, then your Alexa’s light will do a little blue circle. It should only last for 15 seconds maximum. If there is a longer delay, you might have an issue on your hands. Keep reading to figure it out.
Firmware Updates Are Happening
Speaking of having the obvious, there’s another reason why your Alexa light might be blue and doing its rotations. Alexa is not a single “one and done” type of service when it comes to downloads. Like most others on the market, Alexa needs to be updated in order to work properly.
Most of the time, you’ll be able to check whether this is the issue by working with the phone it’s paired with. Unfortunately, you can’t use your Amazon Alexa until after the firmware has finished updating. Just wait until it is done updating and you should be good to go.
Your Alexa Might Be In Pairing Mode
Did you recently try to get a new Alexa and turn it on? Or, are you currently trying to pair a brand new smart home item like a smart bulb? Don’t panic. Your Alexa might just be in Pairing Mode. This is the mode that your smart home hub goes into when it’s trying to pair to a new device.
If you wanted to pair a device to Alexa, now is the right time to start. You can usually use the Alexa app to walk you through the process. If you’re having a hard time with something like a smart bulb (been there!), then you can also check out the device’s individual instructions or call customer service.
Your Alexa Got Confused
Every Alexa device has a trigger word or phrase that makes it light up and prepare itself for a command. The default is the word “Alexa.” Did you recently have a moment where you said something that sounds like “Alexa” or your trigger phrase? If you did, then it may be waiting for a command.
Most of the time, the ring will just circle for a moment then go back to being dark.
Your Alexa Is Processing A Command That You Actually Made
This is the other major obvious issue that you might have with your Alexa: a slow command. This could include something like trying to call a person, your Alexa’s ring will begin to circle and glow blue. On a similar note, your Alexa might start circling blue if it needs to connect to the internet.
These kinds of spins only take a moment to occur. It’s Alexa’s way of saying, “I’m on it.”
It Could Be On DND Mode
Like most other items that involve communications and alerts, your Alexa can be placed in Do Not Disturb Mode. This is a mode that means that your Alexa will not randomly start beeping or playing music. It’s there to just chill out until you’re ready to use it again.
There is a small difference between this flicker. When you give your Alexa on DND a command, the ring will circle blue then flicker purple at the end. Then, it won’t do anything. You are going to have to switch it out from Do Not Disturb to make it work again. You can do this by going on the app and switching the mode to OFF.
What If The Spinning Blue Alexa Light Doesn’t Go Away?
In most cases, the spinning blue Alexa light will go away once it stops being in pairing mode or once it stops working on the task that you give it. However, there are some moments where you might end up getting a spinning light that just won’t stop. Here’s what you need to know:
- Your Alexa might have an electrical problem. Did you get a replacement cord or plug? Did you have a moment where your electricity shorted? Plug it in using the original cord or an approved-by-Amazon replacement cord, and restart your Alexa. Cord issues are a common cause of this, so try to use a different cord if you can.
- It could be stuck on mid-update. Facts, this is actually how my first Amazon Echo died. It sucked, but there’s not much you can do aside from try to restart it. Sometimes this will fix the issue. Other times, as I learned after the fact, it’s better to call up tech support for help. They sometimes can disconnect it from downloading and restart it again.
- There is also a chance that you could have a dead Alexa. This is usually a sign that it’s gone for good, often because something happened with the computer chip inside the Alexa. This tends to happen when you are dealing with an older model.
What Should You Do If You Think Your Alexa Died?
If you have any reason to believe that your Alexa died, the best course of action would be to call up Amazon’s support line. Once you explain the situation to the company’s customer support, they will run you through an additional troubleshooting course. Hopefully, this will be enough to stop the ring from spinning.
If it doesn’t work well enough, then you can choose to ask for additional help. Should your customer service rep find that it actually is dead, they will be able to potentially help you find a way to get you a cheaper Alexa unit or even get you a refund.
Do You Have To Replace Your Alexa Unit With The Same Model?
Nope! Amazon made sure that there is a way to make sure you still get all your prior Alexa goodness and more. If you want to upgrade (or downsize) your Alexa, you absolutely can. Almost all the same skills will be available from each unit to each unit. You just have to pair them for your account.
The best part about this is the most obvious part: you get to update your Alexa as soon as you feel ready to. If you have a “dead” Alexa, then you can usually hit up customer service for a replacement or a discount. If you don’t? Well, it’s always nice to have one in each room, really.
Can Alexa call 911?
Though Alexa can do a lot of things, the home assistant is not designed to call 911. Due to certain legal issues, Alexa cannot call 911 and probably will never be able to. If you have an emergency, it’s best to get a LifeAlert or something similar that you can use to call the police. Do not try to rely on an Alexa to call the cops. If anything, you can call a friend through it who can call the cops in an emergency.
Why does my Alexa turn yellow?
The most common reason for an Alexa light to turn yellow is because there is a notification that you can check out. Most of the time, the yellow ring signifies that you have an order that just made it to your house. However, it can also pop up when you have internet connectivity issues.
There are several ways to fix this. Resetting your router can help, but so can waiting it out in the event of an internet outage. When all else fails, try to clear out both your notifications and any issues that could be pertaining to your connection. Even re-pairing your Alexa can work.
Why is my Alexa ring suddenly spinning red?
The red light on the top of your Alexa suggests that your microphone is off. Ergo, it will not be able to “hear” you and any commands that you make. In order to use your Alexa normally, you will need to unmute your mic. Otherwise, you can make like Depeche Mode and just enjoy the silence.
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