Ring Video Doorbell Has Solid White Light? (We Have a Fix!)

Hannah DeMoss
by Hannah DeMoss

The Ring Doorbell is a great device that can come in handy for both security and casual purposes. Sometimes, however, you can run into problems with the technology. One common confusion with the Ring Video Doorbell is when a solid white light appears. With so many lights, this can be confusing. What causes it, and how can you fix it?

A solid white light can be caused by a successful setup, an unsuccessful setup, and idle or recording mode. Check for simple fixes such as the device itself being broken, a poor WiFi connection, improper startup, and so on. If issues persist, contact customer support.

The two reasons for the solid white light are opposite of each other. Read on to learn more about the solid white light associated with a successful setup, and the white light associated with one that is unsuccessful. From there, we can inform you how you might accomplish fixing any problems that might be there.

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Causes of a Solid White Light

There are many causes of solid white light. If you see this one on your Ring Doorbell, it can seem like a cause for concern. It is critical to know all of the items that could be causing this to happen so you can diagnose and fix your light efficiently. It should not be too hard to address any of these.

Some of the causes of a solid white light on a Ring Doorbell include:

  • A successful setup
  • An unsuccessful setup
  • Idle mode
  • Recording mode

All of these are reasons why your Ring Doorbell could be displaying solid white light.

Read on to learn more about each of these reasons. Some you may need to address, which we will discuss later. Others are a part of your Ring Doorbell’s operations and should be left alone. Keep reading to learn more about each of these and the action you should take with each one.

Successful Setup

If your Ring Doorbell displays a solid white light after you set it up, it could indicate that everything has gone smoothly. However, this is only the case if the light flashes on, holds, and then disappears. If it stays there for longer than a minute, something has gone wrong.

Indications of a successful set-up with a solid white light means:

  • The light appears
  • The light holds for a moment
  • The light disappears

This series is the course of actions the white light will take if you have set everything up correctly.

If the light holds, you do not have a successful installation. We will talk about this next and how you might be able to tell this has occurred.

Unsuccessful Setup

A solid white light can also be caused by an installation that has failed. You can see this if you set up your Ring Doorbell, and the white light holds for longer than a few moments. A white light should not stick around for long when you install the bell for the very first time.

Many things could be causing this unsuccessful installation to occur. We will talk about these a little later and discuss the actions you can take to bring the Ring Doorbell back to working order in no time at all.

Idle Mode

A solid white light can also mean that your Ring Doorbell is in idle mode. This mode should be noticeable after your Ring has adjusted to the surrounding area of your home. You might see this light more and more often as your Ring Doorbell becomes accustomed to your living area.

Idle mode is simple to understand. This mode means that the Ring Doorbell is:

  • Monitoring the surrounding area
  • Waiting for motion on your doorstep
  • In a low activity setting to preserve battery

All of these are included in idle mode, and much more.

Idle mode is nothing to worry about. As long as your Ring Doorbell continues to work as it should, there is no further action you need to take. It is a good quality that the Ring Doorbell was designed to act on.

Recording Mode

The final thing that a solid white light on your Ring Doorbell could indicate is recording mode. This setting means that your device is actively scanning the surroundings, recording whatever is going on at your front door.

This setting is intended to:

  • Keep you safe from intruders
  • Provide video feed to your application
  • Watch your front door

All of these come with recording mode, along with much more.

As with idle mode, there is no further action that you need to take if the light indicates recording. This action is normal for your Ring Doorbell and means that it is in proper working order. You should not try to prevent this action from happening in any way.

How To Install A Ring Doorbell

How to Fix an Unsuccessful Set-Up

If you have determined that the cause of your Ring Doorbell’s white light is an unsuccessful set-up, you should take action to fix that problem as soon as you can. Within this singular issue, there are a few reasons why your set-up process may have failed.

Some of these reasons include:

  • Poor WiFi connection
  • A device that has not started properly
  • A broken device

All of these might be reasons why your Ring Doorbell has a solid white light.

Read on to learn how you can address each of these issues. In no time at all, you will rid yourself of the solid white light and have your Ring Doorbell up in working order as soon as possible.

Address WiFi

One of the biggest reasons for unsuccessful Ring Doorbell installation is WiFi. The Ring needs strong internet to function properly, and if that is absent during the installation process it may trigger the solid white light. For this issue, you should deal with your internet rather than the Ring itself.

To fix the WiFi, you can:

  • Reset your router
  • Invest in new internet
  • Move your router to a new location

All of these actions might help the Ring Doorbell receive better signals. You might want to try all three of them to ensure you give your Ring Doorbell the best chance at gaining access to quality internet.

If you do all of these things and the white light is not going away, you are likely dealing with something else. Keep reading to learn more about the other items that could be causing your problem with the Ring Doorbell white light.

Reset Your Device

Resetting your device is another option you can choose if you are trying to reset your Ring Doorbell. This means removing it from the wall, resetting the device, and starting it back up again. You will need to reinstall it at this point.

To reset your Ring Doorbell, you should:

  • Locate the device power button on the side of the device
  • Hold it down for fifteen seconds
  • Release and note flashing lights

You can now turn the reset doorbell back on.

From here, you can reinstall the device and see if the solid white light has gone away. If it has not, you may be experiencing a different issue that is impacting the Ring Doorbell. Read on to learn about the other problems that can hurt the success of your installation.

Replace Your Device

Of course, sometimes, the problem is not fixable. You may have a faulty device. If this is the case, you should get a replacement as soon as possible to ensure that you can exchange or return the broken one you invested in at first. Some companies will not honor returns or exchanges after a certain amount of time.

When getting a replacement, it is best to go in person. This way, you can ensure that the new Ring Doorbell you purchase is free from faults or defects. This action will help you avoid making more trips than are needed.

You can buy a new Ring at locations such as:

  • Amazon
  • Target
  • Best Buy
  • Home Depot

These places have Ring Doorbells in stock, and most have many varieties that you can choose from as you buy.

The best course of action is to return to the location you purchased the first Ring from in the first place. If this is not possible, you will need to decide if replacement is worth the extra money. Ring Doorbells can be expensive, and if you are not sure you will get your money back, they might not be worth it.

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Related Questions

Does the Ring Doorbell light stay on at night?

If your Ring Doorbell is hardwired, the light will stay on at night. Otherwise, it turns off to save energy for the future. Lights are best for keeping thieves away.


What is a blue light on a Ring Doorbell?

A blue light typically indicates that the Ring Doorbell is charging. It turns off once the battery is charged.


Why is my Ring flashing blue and white?

If your Ring Doorbell is flashing blue and white, it is undergoing a factory reset. If you did not tell it to do this, get this problem looked at right away.

Hannah DeMoss
Hannah DeMoss

Hannah DeMoss has been a writer for nearly a decade. Her passion for writing began years ago has continued to grow. Her expertise at home involves furniture restoration and other small DIY tasks. When not writing, Hannah enjoys the outdoors with her husband and pups, as well as traveling.

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