What Is Home Depot's Return Policy On Power Tools?
People wish to return their power tools back to Home Depot for a wide variety of reasons. Maybe they got the wrong one, or maybe there was a part of it missing, or they don’t use it or need it nearly as much as they had initially thought. However, the question is, can you even return power tools back to Home Depot?
You can return your power tools to Home Depot within 90 days from the purchase date. If you made this purchase on consumer credit, you will have one full year from the purchase date. Never return power tools that require gas or propane by mail, as this can cause an explosion.
Below, we will dive a bit more into Home Depot’s return policy to answer any questions you may have. We will also go over what may not be accepted back from Home Depot, and how you can potentially get a proof of purchase if you lost your receipt. Let’s get into it!
What Types Of Tools Can I Return To Home Depot?
With a valid receipt, you can return practically all types and brands of power tools to Home Depot within 90 days of purchase. This includes sanders, power drills, grinders, air compressors, routers, and more!
Home Depot must receive these tools in good condition and accompanied by a valid receipt within 30 days. Please be aware that you need to return gas-powered tools in person because mailing them is risky due to the combustible gasoline.
Additionally, if you have filled the gas tank on the power tool, Home Depot asks that you to drain it. However, it is considered common courtesy to do so.
How Long Do I Have To Return Power Tools To Home Depot?
You get 90 days from the date of purchase to return any power tools you purchased from Home Depot.
However, you do have a solid year after the purchase date to bring the tools to Home Depot if you bought them using one of Home Depot’s credit options.
As previously established, you only have 30 days (as compared to 90 days for power generation tools) to return gas-powered products you bought from Home Depot.
Due to the tools’ position as return exceptions, this will be the situation even though you purchased them via Home Depot’s credit alternatives.
Can I Return Opened Power Tools To Home Depot?
You must surrender unused and unopened power tools to be considered for a full refund at Home Depot.
However, according to internet consumers, some store managers might only accept returns on equipment that has been used provided they are in good shape and contain all the accessories.
Can I Return Used Power Tools To Home Depot?
If the used power tools are in good shape and do not exhibit any evident indications of wear and tear, Home Depot might accept a return for them within 90 days of the original purchase.
Each Home Depot store manager will have the last say on whether to approve or disapprove a return with used power tools.
Ensure you have the original packaging, and the receipt and that you are inside the returns window if you bring some used power tools to Home Depot.
Can I Return Power Tools Without The Box To Home Depot?
Power tools must be unused and unopened per the Home Depot return policy to qualify for a refund. The decision to allow the return of a power tool without the need for a box rests with the store manager.
It is necessary to give back the power tool with all the accessories it came with and have a valid receipt to be eligible for a return even without a box at Home Depot.
Do I Need A Receipt To Return Power Tools To Home Depot?
It is advised to carry your receipt with you when surrendering power tools to Home Depot as it may facilitate the return procedure.
Home Depot claims that for some purchasing methods, they might be able to find your transaction in their systems even if you’ve misplaced your receipt.
For instance, purchases done with debit cards, checks, and Home Depot credit cards are all accessible to the Home Depot system for a 30-day period.
You might still be able to give back your power tool to Home Depot even if they are unable to identify your transaction and you don’t have a receipt. In this situation, you will receive store credit equal to the item’s lowest discount price.
How Do I Return Power Tools To Home Depot?
Power tools can be returned to Home Depot either in person or by mail. As an alternative, you might be able to arrange for a collection of your Home Depot power tools.
You will need a valid photo ID from the government as well as evidence of purchase in order to exchange your power equipment in-store.
Remember that in order to handle returns, Home Depot uses a third-party reimbursement verification system.
Contact Customer Care at 800-430-3376, who will be able to assist you with processing your return, arranging for a collection or mailing your power tools back to Home Depot.
How Will I Receive My Home Depot Power Tool Refund?
The exact form of payment that you used to buy the merchandise will be utilized by Home Depot to refund you for your power equipment.
For instance, you will obtain your refund on the credit card you used to purchase your power tools at Home Depot.
What Should I Do If My Home Depot Power Tools Are Damaged?
You can return broken or incomplete power equipment to customer care at Home Depot for a refund or exchange if you bought or received them there.
What Items Are Not Returnable At Home Depot?
Leaf blowers, lawnmowers, and other appliances that use combustible liquids or gases would fall under this category, but it is not limited to them.
Please return anything that contains flammable liquids, gases, or other potentially dangerous materials to your neighborhood Home Depot. Shrubs, trees, and perennials all have one year guarantee.
Why Would Home Depot Deny A Return?
Home Depot will not allow the return of any products that are non-returnable, fall outside the window of return or have exceptional return circumstances.
An example of these items include:
- Utility trailers
- Certain machines
- Bouquets
- Gift cards
- Custom goods
How Strict Is The Return Policy At Home Depot?
After 90 days, regardless of whether you possess a receipt, you cannot exchange or refund any items you purchased from Home Depot.
The sole exception to this regulation is if you made your purchase using a Home Depot revolving credit card or your commercial account, in which case you have 365 days to return your item.
Can I Return Milwaukee Tools To Home Depot?
You are able to return Milwaukee tools back to Home Depot. However, if it is an issue with the manufacturer, Home Depot may ask you to send the tool to Milwaukee instead.
How Long Is Home Depot’s Tool Warranty?
General merchandise protection plans include power tools, patio furniture, barbecues, outdoor equipment, and more.
Most items come with a product warranty covering electrical and mechanical failures as well as product faults and breakdowns for 90 days to a year from the purchase date.
Do I Need A Receipt For My Home Depot Warranty?
Yes, keeping your receipt is necessary in order to submit a claim. By including the “store my receipt” capability on www.homedepot.com/protectionplans, they have made it simple for you to preserve the receipts.
Can You Get Past Receipts From Home Depot?
View the “Recent Purchases” area of the mobile homepage to see your shopping history. The “My Account” option also provides access to your prior purchases.
What Happens If You Lose Your Warranty Receipt?
The shop and manufacturer can readily locate the record of the sale if you have a receipt or warranty card.
However, even if you misplace the receipt, you still have a number of choices to demand that the retailer replace the goods or refund your money.
Wrapping It Up
If they are unopened and unused, and you have a valid receipt, power tools can be surrendered to Home Depot within 90 days of purchase.
By contacting the Customer Care team, you can choose between returning your power tools to Home Depot in person, by mail, or by collection.
Please remember that you will be asked to show your ID if you do not have the receipt. Instead of a full refund, you will then receive a store credit to exchange the power tool. As frustrating as this can be, there is no way around it, as this is something they put in effect to eliminate any potential fraud.
Therefore, when purchasing anything, it is best to keep the receipt at least for the duration of the particular store’s guarantee or warranty. Or, if you plan to sell the tool later on, this is proof of purchase and proof that you are asking for a reasonable sale price.
Heather is a passionate writer who loves anything DIY. Growing up, she learned everything from home repairs to design, and wants to share her tips with you. When she's not writing, she's usually hiking or searching for her next DIY project.
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