Nest Thermostat Won't Connect To WiFi (How To Fix)
The Google Nest thermostat is a remarkable addition to your home’s smart setup! It has its own WiFi capabilities. You can also manage it from the Google Home App from anywhere in the world. You’re able to keep your home as warm or cold as you want. But what happens if you can’t get it connected to WiFi?
Ensure your password is entered correctly and your router is within reach if your Nest thermostat is not working. Try restarting both the router and thermostat. Never hesitate to call Nest Customer Care if you cannot troubleshoot this issue yourself; you may even receive a free thermostat!
While smart gadgets are convenient to have, they can be annoying, especially when there is an issue with the item. Below, we take you through several of Nest Thermostats’ common issues so that you may be able to fix the WiFi setting without calling customer service. Let’s get started!
What Do I Do If My Nest Thermostat Won’t Connect To WiFi?
It’s extremely frustrating when your gadgets won’t work as they should. If you have a Nest Thermostat, below are some ways to troubleshoot it if it will not connect to WiFi.
Check To See If The WiFi Works On Your Phone
It may not be the thermostat’s fault if you can still not detect your wireless connection on the Nest.
You should test your WIFI on a phone or tablet to make sure it is functioning how it should be, and because you presumably already have a cellphone in your hand, doing so is most likely the fastest solution.
To see whether your network appears and if you can connect, simply turn on the phone’s WIFI connectivity.
You must get in touch with your internet service provider to find out the cause of the issue if you are unable to and have already tested for the interruption, checked that you’re not on a hidden network, and also rebooted your router.
If it connects, there’s a risk that your WIFI isn’t robust enough to allow for a connection to another device. In this situation, you might need to spend money on a mesh WiFi solution to improve your bandwidth and support additional devices.
Make Sure Your WiFi Is On
To see if you can connect to the Wi-Fi there, try your phone as well as other devices. If you attempt to connect the Nest thermostat but are unsuccessful, move on to the following remedy.
On the thermostats, there isn’t an interface like you’d find on a computer or phone, so diagnosing any problems might be challenging.
Check that your Wi-Fi router’s lights are all on and blinking; if any of them are blinking red or another cautionary hue, you may need to contact the ISP.
Relocate Your Router
If the router’s Wi-Fi signal can’t efficiently connect to the Nest thermostat, consider moving the router a little closer.
In order to extend Wi-Fi to any dead zones where you may have installed the thermostat, you might also purchase a Wi-Fi extender like the TP-Link AC1200.
The router should be positioned centrally, at a medium height, and distant from devices like microwaves, for instance, in two-story residences.
Check Your Password
Although it may seem apparent, check if you’re using the correct router password when connecting the thermostat to your Wi-Fi network.
Before pressing the OK button to join the WiFi, make sure that you have accurately entered all the symbols, characters, and numbers.
Your thermostat won’t be capable of connecting to the Wi-Fi and may refuse to connect without informing you that the password was incorrect.
Restart The Router
If none of your devices can connect to Wi-Fi, there may be a problem with your router. Fortunately, router problems are usually relatively simple to resolve and take just a few minutes.
When you suspect a problem with the router, rebooting should have been the first action that comes to mind. Follow the instructions below:
- Switch off the router.
- Remove it from the source of power.
- After plugging it back in, wait at least 30-45 seconds.
- Turn it back on.
Reset The Router
You might have to factory reset the router if a restart doesn’t work. Each ISP uses its own routers, and you have the option to use one of your own.
Either speak with your ISP or look up your router’s documentation to learn how to reset it. There should be a step-by-step procedure for resetting your router to factory settings.
Know that your custom settings will be erased if you perform a factory reset. You will need to set everything back up as if you have a brand-new router.
Reconfigure the router after factory resetting it, then attempt to connect the thermostat to Wi-Fi once more.
Reset The Nest Thermostat
The thermostat would be our next logical step if a router reset didn’t solve the problem. Any learning data and all of your shared personal information will be deleted if you reset the Nest thermostat.
You’ll have to repeat the setup procedure to add it to your accounts and establish a Wi-Fi connection after the reset.
- To open the Quick View menu, press the thermostat ring.
- Select Settings by rotating the ring.
- Reset is the third setting on the ring; select it.
- Choose Every Setting.
- Update the system software on your Nest thermostat.
Update Your Firmware
Updating the firmware on your Nest thermostat to the most recent version is another potential solution to this issue. Below we’ve included how to do this:
Choose Settings > Software > Update if your Nest thermostat’s display shows the “w5” error indicator and an exclamation point.
A new update should automatically install if it becomes available. When it does, navigate to Settings > Network and attempt to link to your Wi-Fi network once more.
Get A Free Replacement From The Company
Is your router still not working how it should be after trying all of these solutions? If this is the case, it might be time to give up and request a replacement.
Visit the Nest support page on Google, choose your nation, and start an online chat. Even while having to repair the hardware on your Nest thermostat is inconvenient, at least it’s free, and you should be able to get rid of the problem.
Make Sure The Network And Router Are Compatible
We advise you to make sure your communication network and router version are interoperable with Google’s Nest thermostat before moving on.
Fortunately, Google has compiled a list to make it simple to determine whether or not your internet setup will function with the Nest. Simply check Google to ensure yours is compatible.
Contact Customer Service
Do not hesitate to get in touch with Nest customer care if even restarting your router and Nest thermostat did not allow you to connect the thermostat to your Wi-Fi.
They will be better equipped to assist you in this matter once you have explained your problem and the thermostat model to them. It’s better to speak with a Nest representative to resolve any concerns.
Heather is a passionate writer who loves anything DIY. Growing up, she learned everything from home repairs to design, and wants to share her tips with you. When she's not writing, she's usually hiking or searching for her next DIY project.
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