Hisense Dehumidifier Pump Not Working? (We Have a Fix!)

Upgraded Home Team
by Upgraded Home Team
Hisense dehumidifiers can make the air in your home more comfortable, except for when the pump isn’t working. Your Hisense dehumidifier pump can stop working for several reasons, including low voltage or improper installation. Whether it be lacking enough power or making an installation error, let’s take a look at what you should do when your Hisense dehumidifier pump isn’t working.

A humid room can make life more complicated. Humidity can affect things like hair, help skin moisture, and also the condition of furniture and objects. It is one of the reasons why having a machine like a dehumidifier is so essential.

So many people rely on devices like this to make sure that their space is livable, comfortable, and safe. However, when one of these machines breaks or a pump is not working, it can be very disruptive to your way of life. This makes it even more vital to figure out exactly why your Hisense dehumidifier pump is not working.

The Hisense dehumidifier pump is not working due to incorrect installation or low voltage. Other reasons may be due to the setting is not on the proper humidity level or the size is too small. Windows or doors may be left open, causing the machine to work overtime. Last, the bucket may not be emptied regularly, or poor maintenance is performed when cleaning the machine.

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Why a Dehumidifier With a Pump?

A pump on a dehumidifier is better than a dehumidifier without a pump. If there is no pump on your dehumidifier, it relies on gravity to drain the water. This makes the dehumidifier more sensitive than it would be with a pump.

Without a pump, you also have to be careful about the slant of the surface because of the possibility of spillage. With a pump, spills are taken care of by the machine that pumps the water out of the drainage hose.

Some Reasons the Pump May Go Out

Listed below are some reasons and detailed explanations of the problems with the Hisense dehumidifier pump.

The Installation May Be Off

One of the reasons your pump may not be working properly is that it is not installed correctly. This type of pump can work either vertically or horizontally, whichever way you need to drain the best.

It is crucial to make sure that the pump is installed correctly either way that you choose to make sure that it can drain properly. In addition, the drainage hose may not be connected fully. It can cause the pump to stop working as it lets the machine know that something is wrong.

If you notice that your pump is not working, follow this list of instructions on adequately installing your drain hose and the pump. Once you realize that your pump is not working, you should check the steps below before looking further.

Step 1: Connect the Drain Hose

First, ensure the drain hose is connected to the unit the right way before you press the Pump button.

Step 2: Push the Pump Button

After appropriately connected, press the Pump button on your panel to activate the pump system functions.

Step 3: The Light Means It Is Working

The pump light will show the system is on after pressing the pump button.

There May Not Be Enough Voltage

Once you have determined that your pump was installed correctly and that this is not the issue, you should check the voltage. You can do this by unscrewing the parts to get to the pump and measuring the voltage.

Should the power not go out, then that means that the pump is defective, and you will need to purchase a new one. If the power does not go out, you have located the issue, not the pump.

This is then what you should focus your attention on and contact a professional member of the company to make sure that this is fixed. If the power is not functioning correctly, it is most likely a bad wire or bad connection.

Mistakes to Avoid That May Cause the Pump Not to Work

Not Setting the Correct Humidity Level

Between 30 and 50 percent is the level you should look for when setting. Mold, mildew, and dust mites are bred when the humidity levels are high, triggering allergies.

The Choice for the Right Spot or Size Is Off

A dehumidifier works best in the basement because the humidity level is higher. If you do put your dehumidifier in the kitchen or bathroom, place your tester elsewhere. The temporary moistness from cooking or showering can make it look like your house has higher humidity than it does.

Dehumidifiers that are portable can be set up high on walls and have an air discharge on top. If yours does not, make sure you put it away from walls and furniture so that air can circulate freely. This will help the pump to work better.

Check out the Whole-House Dehumidifier Installation Cost.

Leaving Windows and Doors Open Can Cause a Problem

If the doors and windows are left open, the humidity from outside will enter the home. Enclosed spaces allow your dehumidifier to work more efficiently.

You Need to Empty the Water Bucket

When the warning light comes on, the water bucket is full and needs immediate attention.

Maintenance is Critical

All of the filth that we breathe in is pulled into the filters of the machine. Maintenance must be kept up as a priority. It means you must work to keep it clean through maintenance with the filters and other components.

Indicator lights are there to inform you when it is time to clean the model. Follow Hisense’s advice that’s in your owners’ manual.

Things to Remember When Purchasing a Dehumidifier

You Need the Right Capacity

This is a piece of machinery that will be used very frequently in your home. It is suggested that you purchase a dehumidifier that has a capacity slightly above your desired amount. If you have one that does not carry the ability, it will strain the machine and possibly burn out before its time.

For example, if you have a room of approximately 3000 square feet that you would like dehumidified, you should find a dehumidifier that can handle around 3,500 square feet. The electric bills will also feel the strain if the capacity level is not there to cover the square footage.

Keep the Temperature Setting Comfortable

The temperature is also critical because this dehumidifier is helping to remove moisture from the air. If the temperature is set too high, it can make the room feel more uncomfortable.

In addition, some dehumidifiers will start freezing at 65 degrees. Rooms with very low temperatures need dehumidifiers that can handle those temperatures. A good idea is to look for a dehumidifier with an auto-defrost function to work at low temperatures.

Keep and Care With the Maintenance

Because your dehumidifier is so essential, it is vital to ensure that your dehumidifier will not require too much maintenance. Some dehumidifiers require more maintenance than others. Purchasing a dehumidifier with a pump will be easier to take care of because you will not have to drain the water.

Location Is Everything

The only downside is that a dehumidifier with a pump will limit how far away the pump can push the water. The length of the drainage hose also enforces this limit.

If you add an external condensate pump, it can add more flexibility. A drainage hose can drain as much as 30 feet away from the dehumidifier with this extension and attachment.

Do You Need Central Humidifier Installation or Replacement?

Get free, zero-commitment quotes from pro contractors near you.


Related Questions

What should I do with leftover water from the bucket?

Most people do not like waste. There are many things you can use the leftover water from the bucket. Many outside activities such as watering plants, washing cars, cleaning outdoor furniture are ways to use the water. Never use the water from the bucket for drinking purposes as it has not been cleaned or purified.


What do I do when the pump goes out on my dehumidifier?

If there is a built-in pump within the dehumidifier, it will trip an alert. Like a breaker, it will cut off the power to itself to avoid any malfunction or fires. Troubleshooting with further researching for more information on why your pump may not be working will help give you the answers. Begin with the owner’s manual, then call the manufacturers to see if they can shed light over the phone.Figuring out why the pump is not working, will help you fix the issue.


Can I use an external pump if the internal pump is leaking?

If it is leaking, you can also use an external pump. However, if you use a standard external pump, the unit might not be aware of an issue with the pump since it is not initially connected to the piece of machinery. For example, suppose you’re using your dehumidifier in a crawl space, rental property, or you don’t often visit.In that case, you should ensure that the pump is properly working before leaving it for long periods. You can also use a water leak detector that will alert when a leak occurs if you will not be checking on the unit very frequently. It can help you detect leaks before the pump fails and you have possible issues with flooding.

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Upgraded Home Team
Upgraded Home Team

We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help.

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