Ossiana Tepfenhart is an expert writer, focusing on interior design and general home tips. Writing is her life, and it's what she does best. Her interests include art and real estate investments.
8 Dishwasher Brands To Avoid (Buy These Brands Instead)
There is nothing worse than get stuck with terrible home appliances, and that especially applies to dishwashers. You can save yourself some heartache if you avoid the worst dishwasher brands, such as JennAir, Samsung, and Frigidaire. Whether it be poor performance, inefficiency, or high cost, let’s take a look at the 8 worst dishwasher brands.
Dishwashers remain one of the most in-demand optional appliances in the world, and who can blame people for loving them? They’re great and they reduce the workload you have. Of course, your dishwasher will only be loved if it works. That’s why so many people make an effort to buy a machine from a brand they trust. But, which brands do you trust? And more importantly, which should you avoid.
According to anecdotal evidence as well as statistical evidence, the following dishwasher brands are the ones that have the worst reputations:
- Bosch Benchmark
- Fisher & Paykel
Wondering why these brands have been nailed as some of the worst? Curious about why people have been having a rough time with them? We’re going to take a look at which dishwasher brands you’re going to want to avoid…and if avoiding them is actually that important.
Table of Contents
- How Much Does A Dishwasher’s Brand Matter?
- What Are The Worst Dishwasher Brands On The Market?
- Who Are The Best Companies For Dishwashers?
- Related Questions
How Much Does A Dishwasher’s Brand Matter?
A dishwasher’s brand only goes so far, but knowing what the brand’s reputation is can make a huge impact on what you should expect. While you can get a great dishwasher from a disliked brand, the truth is that there is a lot of correlation when it comes to brand reports and problems.
The best way to explain away a dishwasher’s reputational impact is that it’s a lot like buying a car brand. Yes, there’s a lot of clout that is carried in the brand’s name. But is it a be-all, end-all of your dishwasher’s ability to perform its job? Absolutely not.
How Did We Figure Out Which Are The Worst Dishwasher Brands On The Market?
Defining a “bad” company can be done in plenty of different ways. We decided to take a holistic approach, with the factors of reliability and customer satisfaction taking the front seat. If we notice that a dishwasher brand has specific issues or has a unique reputation, we’re going to mention it, too.
Is It Okay To Buy An Unbranded Dishwasher?
These days, there are a lot of nameless companies that are offering discounted dishwashers on sites like Amazon. It’s tempting to save a bunch of cash on a new machine, but it is not wise. Unbranded dishwashers are unbranded for a reason. Companies that try to sell their products without attaching their name to it are not going to stand by their quality. They’re looking for a quick buck.
Moreover, if you get an unbranded dishwasher, you’re going to run into some problems if or when it breaks. Since it doesn’t have a specific name attached to it, you’re not going to be able to find replacement parts for it. In fact, you won’t even be able to *know* whether or not the parts you should use are universal or not.
In other words, buying an off-brand or “aftermarket” dishwasher is a good way to pay less upfront only to find yourself in a situation where replacement is necessary way ahead of time. It’s better to cry once about the price tag and buy it once, rather than to cry multiple times over several terrible machines.
What Are The Worst Dishwasher Brands On The Market?
Now that we’ve established the importance of brands, we can start talking about our research results. Curious about what the dishwasher brands you need to avoid are? Don’t worry, we did the research. Here’s what we uncovered, in no particular order.
JennAir is one of those brands where we got a ton of mixed results. Some people claim that they are highly reliable, but others just aren’t having it. We decided to go with the reports that used hard numbers. A Yale Appliance study revealed that 38.3 percent of all JennAir dishwashers that were ordered from the company required servicing and repair within 12 months of purchase.
The study cited JennAir as the most unreliable washer brand that they sold. The fact that over a third of customers had problems within a year means that this is a major no-go.
Bosch Benchmark might not have the high rates of failure that JennAir has, but they are not without problems. In fact, they clocked in at number two on the least reliable scale in the exact same Yale Appliance study as JennAir. With that said, only 70 units were sold during the study and 25 of them needed to be serviced or repaired within those 12 months.
This roughly translates into a 35.71 percent failure rate. So, if you have a Bosch, expect to set aside some money for a repair or two…you know, just because.
Though Miele is generally seen as a high-quality brand, but it seems like the brand missed the mark when it comes to dishwashers. The Yale Appliance study revealed that 20 percent of all Miele units had to be called for a service session within a year of the purchase. It’s not certain whether or not it’s due to a specific model going on the fritz or if Miele just had a bad year.
Miele also has been fielding a number of irate customer calls as of late. So if you were hoping for support, it might take a while before you get what you need. However, in Miele’s defense, while you might have to deal with repairs early on, you still get a far better lifespan than most other washers.
So, it’s a mixed bag here. On one hand, you’ll have a washer that won’t die. On the other hand, you might still need repairs on occasion, even if it’s early on. It’s up to you to decide if the staying power is worth it.
Fisher & Paykel
Admittedly, we weren’t totally familiar with this brand, but it seems like it’s an indie brand for a reason. That reason is, of course, that Fisher & Paykel ended up being a luxury line with a steep price tag and a slew of problems. The Yale Appliance study revealed that a whopping 29 percent of all people who bought one of their washers needed a repair within a year.
What makes this such a huge slap across the face is that Fisher & Paykel is a premium brand, and that means the components of the machines are sold at a premium price. Repairs are going to be a major hit in your pocket.
Viking?! Really? Yes, it’s true. Viking is usually considered to be a mainstream, popular appliance brand, especially for refrigerators and freezers. However, it’s becoming fairly clear that their dishwasher line could use a little overhaul. Consumer Reports cited Viking as one of the least reliable brands on the market this year, despite Yale Appliance saying otherwise.
Sadly, it seems like Viking’s problems aren’t just about reliability at this point. The report also revealed that Viking owners were some of the most likely to feel upset about their purchase. Yikes.
Consumer Reports didn’t just single out Viking as a low-rated company in their study. Electrolux also was cited as being one of the least reliable of all dishwasher brands tested, with a rating firmly cited as “POOR” by the group. This means that you should expect to have a repair call sooner rather than later, and that you might need to replace your machine earlier, too.
Along with having shockingly low-reliability results, the study also revealed that people who own Electrolux machines were the least satisfied with both their purchase and the customer service they received. Consumer Reports therefore stated that they could not, in good honesty, advise people to get an Electrolux.
Rounding out our list of the worst dishwasher brands is a name that we all know: Samsung. Admittedly, Samsung makes a ton of high-tech equipment, including smart refrigerators and cellphones. Most of the time, this brand is virtually synonymous with having high-quality work. Unfortunately, that’s not the case when it comes to their dishwashers.
Samsung’s issue is reliability, according to Consumer Reports. It was one of only three brands to get a “POOR” rating from the publisher, with a note that the rating they received was the lowest they possibly could have gotten. This is not what you’d expect from Samsung, so until they start working on quality control, take a look at other brands instead.
To be honest, we felt a bit conflicted about including Frigidaire on here. It’s not just because it’s the parent company of Electrolux, either. It’s also because Frigidaire actually has excellent reliability ratings despite being the parent company of Electrolux. So in terms of reliability, you absolutely can expect the best from this company.
So, what’s the problem with Frigidaire, you ask? It’s the customer service and support that clients get. People have claimed that the company’s help is extremely difficult to get a hold of, and that customer service reps often don’t appear knowledgeable about their own products. Anecdotal evidence suggests that they may also have pretty terrible manners too.
Who Are The Best Companies For Dishwashers?
Now that you know the worst, let’s see who came in first on the lists of the best dishwasher brands. Since we are primarily focused on getting to the point of bad brands, we’re only going to select the top three performers according to our research.
To a point, this should come as no surprise. Whirlpool’s reputation for being reliable across the board precedes it, and honestly, it’s well-earned. The Yale Appliance study revealed that under three percent of all Whirlpool units sold ever needed a service call within the first 12 months of purchase.
While there have been some conflicts between sources on other brands, just about every resource we used agreed that Whirlpool was incredibly reliable. Moreover, Whirlpool users are rated among the happiest with their purchases as well as the quality of the service they get from their staff. Not too bad at all!
Hailed by Consumer Reports as one of the most reliable companies for dishwashers, Thermador is yet another classic example of what happens when you have great engineering paired with quality materials. It’s just plain good, and the reliability remains off the charts. If you’re looking for one of the least likely washer to break in five years, this is it.
What we love about Thermador is that they offer excellent quality and amenities alongside a great price tag. If you’re worried about customer service, don’t be. Their satisfaction rates are through the roof.
GE Appliances has been around since most of our grandparents were young, and it might be that long history that makes them such a good brand. Despite all those years, GE shows no sign of slowing down and no sign of giving up on quality. That’s worth talking about, don’t you think?
GE also happens to be one of the best when it comes to model variety as well as the number of advances they helped bring about. Due to the excellent reliability and the many features GE Appliances have put into their washers, we’re pretty sure that they warrant a shout out on our list.
What is the longest-lasting dishwasher brand?
The longest-lasting dishwasher brand is Miele, which has a lifespan that is almost double the standard lifespan. You can expect a Miele dishwasher to last a whopping 15 years. For comparison, a typical dishwasher will only last for about seven to eight years. This takes regular maintenance into account, too.
What is the quietest dishwasher on the market?
Tired of the hum of a dishwasher that’s in-action? Currently, the quietest dishwasher on the market is the Bosch 800 Series SHPM88Z75N, which clocks in at around 40 decibels when it’s in use. For comparison, this is about the same level as a quiet library or most bird calls.
Is it better to use a dishwasher or to wash dishes by hand?
If you’re worried about water consumption, then the answer might surprise you. Newer dishwashers are efficient enough to be capable of conserving water exceptionally well. If you have a dishwasher made after 2010, you probably are doing better for the environment by running them through the wash.
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