DISH Signal Code 11-11-11? (Possible Causes & Fixes)

Emily Carr
by Emily Carr

Signal codes are a series of numbers technicians use to diagnose and troubleshoot DISH network problems. A common DISH signal code is 11-11-11; knowing what this means will help you better understand the problem and how it can be fixed!

If you see the DISH signal code 11-11-11, it’s indicative of a satellite signal interruption. This interference can be caused by other devices in your home, poor weather conditions, or faulty equipment. Additionally, visit to calculate the correct angle of your dish and ensure that the antenna is properly positioned.

If any of these issues persist, it’s best to reach out to a qualified professional. He or she can diagnose and correct equipment or interference issues. DISH technicians will then continue to monitor your equipment and network until the issue is resolved.

Continue reading to determine why you’re seeing an 11-11-11 signal code and how to properly remedy the issue!

Do You Need TV or Home Theater Accessory Repair?

Get free, zero-commitment quotes from pro contractors near you.

What Does DISH Signal Code 11-11-11 Mean?

Typically the error code 11-11-11 on your DISH satellite TV means that there is a signal interruption of some kind. How that interruption is caused will depend. We’ll get into some possibilities below.

Here are 5 reasons why maybe seeing an 11-11-11 signal code:

  • Signal interference from other devices
  • Poor weather conditions
  • Worn or improperly connected cables
  • The antenna is out of position
  • Faulty equipment

Let’s take a closer look at each of these possible root causes!

Reason #1: Signal Interference From Other Devices

It is possible that the DISH signal code 11-11-11 is caused by other devices emitting radio frequencies.

This can inadvertently interfere with DISH satellite communications. Common devices that can meddle with your TV’s connection are cell phones, laptops, and even microwaves.

If you want to identify the culprit, try switching off or removing other devices in the home while using your TV to narrow it down. If you are unsuccessful, a DISH service technician will be able to determine if your signal is picking up interference from another device.

The Best Solution

The best way to solve this is not to attempt to use multiple devices at a time. Running the microwave, talking on your cell phone, and watching TV altogether is neither necessary nor responsible.

Do your part, and stop running so many electronics at once. Additionally, a DISH representative may be able to install a splitter, which has built-in filters to block unwanted interference.

Reason #2: Poor Weather Conditions

Rain or shine, we all like to sit back and enjoy an evening show. When weather conditions get in the way of our DISH satellite TV’s performance, it can be frustrating.

The DISH signal code 11-11-11 could be indicative of poor weather conditions. Rain, hail, and snow can damage coax cables and make it impossible for satellites to transmit signals.

Additionally, DISH network coverage can be restricted by dense clouds, fog, and inclement weather of any kind. It really depends on your climate and how often you experience these cases.

The Best Solution

You must wait until the weather improves. Usually, as soon as the storm has passed, DISH service should resume.

If you are unsure about when to expect your network to be back up and running, contact DISH Customer Service. Their website allows you to report a problem or access a full outage map to locate your area for repair time estimates.

If your service hasn’t returned after the weather gets better, it’s possible that the outdoor wiring or satellite dish on your house was damaged during the storm. A technician will be able to come out and troubleshoot this problem for you.

Reason #3: Worn or Improperly Connected Cables

Adequate cable connection is of the essence when it comes to generating a signal for your TV.

If your outdoor or indoor cables are loose or installed improperly, you may get an 11-11-11 DISH error code. Make sure your power cable is long enough that it’s not popping out of the outlet unexpectedly.

This can usually be remedied with a little adjusting.

The Best Solution

Poor cable connection can be fixed either by tightening the coax cables or reinstalling them to ensure they are securely fastened.

Individually tighten or plug in each indoor wire related to your DISH TV. Finally, call in an expert to climb on your roof and check the satellite dish wiring.

Reason #4: The Antenna Is Out of Position

If the antenna on your DISH is even slightly out of position, you won’t receive a proper signal.

Believe it or not, even a tree or bee’s hive can put your antenna at a disadvantage! There’s a certain formula that technicians use (and you can, too) to determine the right direction for your antenna.

The easiest way to solve this issue is to have your DISH repositioned.

The Best Solution

Instead of doing the math yourself, offers a calculator called the Dish Pointing Angle Guide that will help you determine the proper position for your device.

All you have to do is enter your zip code and the type of satellite dish you have. This will then generate the proper angles of ‘Elevation,’ ‘Skew,’ and ‘Azimuth.’

These numbers will allow you to position each part of your DISH. Refer to the picture below to showcase each piece and its function.

Steps to repositioning your DISH include:

Setting the Elevation angle:

  • To obtain the right angle, adjust the elevation angle marker up and down.
  • Then, tighten the bolt just enough.

Setting the Skew angle:

  • To get the right angle, adjust the skew angle marker left and right.
  • Then, tighten the bolt just enough.

Setting the Azimuth angle:

  • To get the appropriate angle requires a compass.
  • Move the plumb mast until the dish is pointing at that angle.
  • Check the strength of your signal: anything over 40 is ideal.
  • Make sure all the hardware is properly fastened.

Reason #5: Faulty Equipment

Faulty DISH receivers or antennas can lead to an error code of 11-11-11. Other broken parts that may contribute are coax cables, the satellite, the satellite dish, the programming source, and the broadcast center.

They can be damaged by natural causes or as a result of company-wide software issues. Getting the 11-11-11 signal code usually indicates that one of these parts needs to be replaced or repaired.

It’s difficult to identify the problem without looking at your equipment, so consult with a qualified DISH technician to help generate an appropriate resolution.

The Best Solution

DISH offers a warranty called DISH Protect, which comes in Silver, Gold, or Platinum packages.

The Silver package is $9.99 a month and offers perks like $0 technician visits, advanced agent access, the first appointment of the day, and free shipping on replacement equipment. The Gold and Platinum packages cost $12.99 and $24.99, respectively, and offer added benefits like identity protection, real-time tech support, and whole-home device protection.

Purchasing one of these plans upfront may save you money in the long haul. Ask customer service about your options, especially when needing to replace a broken part, as it may be covered under your policy.

Related Questions

What does DISH signal code 31-11-45 mean?

Each DISH signal code indicates a specific problem. The error code 31-11-45 means that your receiver is attempting to communicate with your outdoor equipment (satellite, satellite dish, or broadcast center) and can’t get a response.Unfortunately, this cannot be troubleshot by you and is likely due to improper setup. A technician will have to come out and may need to rewire the entire system.

How do I check the signal strength on DISH Network?

Follow these steps to evaluate the signal strength of your DISH Network:

  • To find your signal strength on a Wally or Hopper receiver, go to ‘Menu’> ‘Settings’> ‘Diagnostics’> ‘Dish.’
  • To find your signal strength on a ViP receiver, go to ‘Menu’ > ‘System Setup’ > ‘Installation’ > ‘Point Dish.’

If it is less than 40, contact DISH Customer Support for help increasing the strength. Anything over 40 is plenty strong enough!

What can I do if my DISH keeps experiencing a signal loss?

The best practice is to reset your DISH receiver.

To do so:

  • Unplug the power cord of your DISH receiver, which is indicated by a red tag.
  • Leave this unplugged for 10 seconds, then plug it back in.
  • If you have a Hopper & Joey system- unplug the Hopper power cord.

This reboot process will take no longer than 5 minutes.

Do You Need TV or Home Theater Accessory Repair?

Get free, zero-commitment quotes from pro contractors near you.

To Summarize

In the event of a satellite signal interruption, don’t panic. You’ll likely see the DISH signal code 11-11-11.

Make sure your antenna is properly positioned and that you have not experienced any power outages or weather-related interruptions since the dish was installed. If a storm occurs, check the cable wiring for damage.

If this error code persists, contact DISH Customer Service for assistance troubleshooting the issue with a technician over live chat, email, or a phone call. Opt for warranty coverage via DISH Protect to cover any further damage.

Emily Carr
Emily Carr

Emily is a copywriter with over five years of experience in crafting content for the home renovation and remodeling industry. She loves house projects, whether it be painting a room or tweaking small design elements to transform a space. Her favorite aesthetic is french modern because of its clean lines and airy feeling! When not writing, Emily loves to travel and check out architectural details all over the world.

More by Emily Carr