5 Ways To Solve Red Globe On Verizon Router
Verizon is a great service provider, but that doesn’t mean you’ll always be free of problems when it comes to their internet. There are many things that can happen when you have hardware or wireless service involved, which is why there are indicator lights on the router and modem. But what if there is a red globe on your Verizon router? How do you fix it?
Unplug your router and modem to reboot them to fix the red globe on your Verizon router. Leave them unplugged for 45 seconds before restoring power. Additionally, check for service outages, and ensure all the connectors and cables are secured in their correct places. If all else fails, don’t hesitate to call Verizon customer service.
In this article, we will dive deeper into how to fix Verizon’s red globe. One of these methods is bound to solve your issue. Read on to solve the red globe problem.
What Does the Red Globe on a Verizon Router Mean?
The globe on the Verizon router represents the power and internet light. This light is pure white when the router is working properly, which is when it is turned on and linked to the internet.
However, when that indication turns red, there could be a variety of reasons for this, but in most cases, it indicates an issue with the internet connection.
What are the Different Types of Red Globes on the Verizon Router?
Because there are just a few lights on the router, the way they light up can vary to indicate different connection statuses. If the globe on your Verizon router is solid red, it means the router is having problems connecting to the internet.
Or, it means there’s a problem with the gateway if it’s flashing slowly. It may also flash rapidly, suggesting that the router has become overheated and needs to be cooled.
How Do You Fix the Red Globe on a Verizon Router?
It can be extremely frustrating when the red globe on your Verizon router comes on, especially when you don’t exactly know what is wrong. Below, we will take you through several fixes to see if this solves the problem for you.
Check For Outages
Because Verizon’s servers were unable to connect it, the router may be unable to connect to the internet. Your connection passes through their servers before reaching the open internet; any issues on their end may cause you to lose connectivity.
Contact Verizon or use their outage reporting tool to learn if your location is experiencing a service outage. If that’s the case, your best bet is to wait until Verizon corrects the problem. Anything you do on your end isn’t going to solve the issue, as this is simply a service outage. The service will eventually come back on.
Check the Connections
Your router may be unable to connect to the internet because the router’s cables have been broken from bending or twisting. It’s a lot more common than you think, especially if the cables are crammed behind a desk or table.
You will need to ensure that none of the ethernet cables have been tampered with. Take time to examine their end connectors; if the clip connecting the connector to the port is damaged, replace the cables. After the cables have been replaced, check to see if the red globe light becomes white.
Reboot the Router
Try rebooting your router if the globe is blinking slowly. A slow flash indicates a problem with the gateway or router, not Verizon or the downstream service you’re attempting to access.
Unplug your router from the wall and turn it off to restart it. Before reconnecting the power cable, wait a few seconds. Turn on the router and wait for it to come back on before attempting to connect to the internet. Then, examine the router to determine if the red globe has vanished.
Reset the Optical Network Terminal
The optical network terminal (ONT) is the endpoint of Verizon’s network at your home. If you’re experiencing trouble connecting to the internet, try restarting your gateway.
Follow these steps to reset your ONT:
- Remove the power source. Remove the AC power cord from the ONT. After that, unplug the backup battery.
- Wait for a bit. Allow at least 30-40 seconds to pass before proceeding. Connect the backup battery to the system.
- Reconnect. Reconnect the ONT to the power supply.
- Check to see if it worked. After resetting the ONT, the internet light may go out, but it will return back after some time. When the globe light comes back on, check to see if it is red.
Reset the Router to Factory Settings
It’s critical to remember that resetting the router to factory settings would wipe out all of your previous settings. This information comprises the router’s username and password, as well as the network name and WiFi password.
You’ll need to reconfigure the router and reconnect all of the devices that were previously connected to your network using the new network name and wireless password once you’ve reset the router to factory defaults.
The Verizon Router Troubleshooting page gives step-by-step directions on how to restore factory settings to your Verizon router. Simply look for your router model and follow the instructions on the screen.
Does Verizon Have Customer Support?
Please contact Verizon customer care if none of these steps resolves the red globe light on your modem. They can perform more targeted troubleshooting and possibly re-establish your connection on their end. If you’re lucky, you might be able to get the problem escalated, which could result in discounts on your next payment.
If the situation persists, contact Verizon to check if the modem router combo can be replaced with your own. You may tailor your modem and router to your individual network requirements by purchasing your own router.
Purchasing your own router not only saves you money on monthly router rentals but also allows you to adjust your modem and router to your specific network requirements.
What Color Should my Verizon Router Light Be?
The status light on your Verizon router should be white for normal operation. A flickering blue color indicates that the router is ready to pair, and a solid blue color indicates that the pairing was successful. You are good to go as long as you don’t have a red globe or a solid yellow light.
How Do I Reboot My Verizon Router?
You can reset your router by pushing the reset button on the device’s back for 20 seconds. It will take a few minutes for the reset to finish. After the reboot is complete, your internet connection will be restored.
When you’re ready to perform a factory reset, make sure you have your login credentials on hand so that resetting your router is simple. There are a few benefits to resetting:
- It will clear all of the unwanted cache data on your device.
- Any ongoing hacker or other hostile agent attacks will be thwarted.
The only disadvantage of resetting the router is that factory settings will be restored.
What Does Resetting a Router Do?
Try targeted internet troubleshooting steps if resetting the router and modem didn’t solve the problem. If the modem is having trouble obtaining a signal from your ISP (the first three lights aren’t stable), contact your ISP for help. Otherwise, examine your home’s network setup more closely.
The difference between resetting and restarting or rebooting a router or modem is critical. Both are used to achieve different goals and are more fleeting than the other.
To reset a router or modem is to uninstall the wireless settings and other configurations, which is the short version of a factory reset. The default router password is reset, the Wi-Fi password is removed, custom DNS servers are erased, and more when the router or modem is reset.
What Do the Lights on My Modem Mean?
Modem lights that blink fast or provide a continuous light, like LED colors, usually have a wide variety of meanings. Below are some examples:
- Lights that aren’t flashing in a modem: A constant, non-blinking modem light indicates that the associated function is working well or has concluded. A steady red or orange modem light, on the other hand, could indicate that something is wrong and has to be rectified.
- Modem lights that blink: It could indicate functioning internet activity, a connecting or pairing activity in progress, or a phone handset that has been picked up or unhooked, depending on the hue of the blinking or flickering modem light. Moderate modem light flashing may indicate the beginning of a process, whereas faster blinking may indicate the end of a process.
- When a modem’s LED light goes completely dark, it usually signifies the modem has lost power, the provider or one of its services has been disconnected, or a feature has been disabled. While it may seem counterintuitive, no lights can indicate that the modem is working properly.
- A modem light that is off isn’t always a bad thing. The Ethernet light, for example, should be switched off if you don’t need an Ethernet cable and don’t have one connected. Similarly, you do not need to be concerned about the phone line indicator light if your internet provider does not provide landline phone service.
Heather is a passionate writer who loves anything DIY. Growing up, she learned everything from home repairs to design, and wants to share her tips with you. When she's not writing, she's usually hiking or searching for her next DIY project.
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