Altice Remote Blinking? (Possible Causes & Fixes)

Emily Carr
by Emily Carr

Is your Altice remote blinking? You’re not alone! No matter the brand, every consumer suffers from electronic equipment malfunction. However, identifying the source of the problem can be the answer to your prayers.

If your Altice remote is blinking, it’s probably because the ‘Pairing Mode’ process was left incomplete. Limit signal interference, ensure there is Bluetooth connectivity, and reset your Altice One box to prevent further issues. If the flashing persists, replace the 3 AAA batteries used to power your remote control.

Follow along to learn more about what causes an Altice remote to blink. There are a few techniques that can alleviate the problem!

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Why Is My Altice Remote Blinking?

A blinking Altice remote can be irritating. However, getting to the source of the problem is crucial.

5 reasons why your Altice remote may be blinking are:

  • Altice One box is malfunctioning
  • Bluetooth is not connected
  • Signal interference
  • ‘Pairing Mode’ is on
  • Dead batteries

Most of these issues can be fixed from the comfort of your home! No need to schedule an appointment with Altice tech support just yet; we’ve got you covered.

You can find out more troubleshooting information below.

Reason #1: Altice One Box Is Malfunctioning

The Altice One is a constantly-evolving, integrated platform that combines digital television, broadband internet, and VoIP phone services into a single compact and elegant home hub.

Due to its complexities, it has the ability to replace a traditional modem, router, and cable box. It also can be used with almost any TV brand model!

Although it is rather state-of-the-art, the Altice One isn’t completely issue-free. Occasionally, the high-tech cable box will malfunction, thus resulting in a blinking remote. Typically this indicates that your box needs a software update.

These issues are seemingly rare, but they can cause an Altice remote to stop working temporarily.

The Fix

Software updates are sent automatically to the Altice One cable box. Every so often, Optimum (the rebranded name of Altice wireless services) will release new software to correct the last version’s bugs.

According to the website, there’s no way to prompt an update manually. However, you can reach out to customer support to ensure your device is current. They can run a check to determine if the latest software version is loaded to your box.

If the software update doesn’t help, a simple reset should do the trick.

To reset your Altice One box, follow these steps:

  • Press and hold the power button for 10 seconds.
  • Wait up to 60 seconds for the entire system to reboot.

Note: DO NOT unplug the power cord of your Altice One box. This will completely disconnect all of your devices, resulting in a time-consuming and tedious setup process.

Reason #2: Bluetooth Is Not Connected

One of the most common reasons that an Altice remote light is blinking is due to disconnected Bluetooth. Uniquely, Altice needs to be paired to communicate with its receiver.

To double-check your remote’s Bluetooth connectivity with the Altice One box, click any button while the TV is on to see if it responds to your command. If nothing happens, then your remote has likely become unpaired with the box.

If the Altice control device continues to blink regularly, you’ll need to initiate ‘Pairing Mode’ in order to re-establish a signal between the Altice One cable box and your remote.

The Fix

To troubleshoot a Bluetooth connection problem, you need to re-pair both the Altice remote to the box and the Altice remote to your TV.

Follow these steps to pair your remote to the Altice One box:

  • Remove the remote’s batteries.
  • Reinsert the batteries and begin the pairing process.
  • Make sure your TV is turned on, aim the remote at the Altice One box, and press the ‘Home’ button.
  • Go to ‘Settings.’
  • Select ‘Remote.’
  • Then choose ‘Pair Remote to Altice One.’
  • Press and hold the ‘7’ and ‘9’ buttons for 5 seconds or longer.
  • Select ‘Pair Remote Control’ at the bottom of the screen.

Only one box and one remote can be paired at a time.

Follow these steps to pair your remote to a TV:

Find your TV brand code from the following chart.

  • Use the numbered code that correlates to the TV brand you possess. If you don’t see the code listed, visit optimum.net/remote to find your brand.
  • Turn on the TV you want the Altice remote to connect to.
  • Press and hold the remote ‘Power’ button and code of your designated TV for 3 seconds (or until the blue light above the home button illuminates).
  • Hold the TV ‘Power’ button until the television powers off.
  • Press ‘Select’ to store the code. The blue light will turn off once this is finished.
  • Test the connectivity by turning the TV back on using the ‘Power’ button on the remote.

Following these processes should prevent your Altice remote from continuing to blink!

Reason #3: Signal Interference

One of the reasons your Altice remote is blinking is due to signal interference from other electronic devices.

What happens when there are a lot of conflicting wavelengths coming through the same path is that the remote is prevented from getting the clear signal it needs to work properly.

The Altice remote is most likely exhibiting a blinking error when you’re holding it close to something that’s emitting radio frequencies, like a cell phone or a microwave.

The Fix

You can solve this problem by keeping your Altice remote away from any other devices that are known to interfere with Bluetooth signals.

Also, consider moving the Altice One box farther away so that its signal is not impacted. Limit electronic device use while you’re watching TV- there’s no reason to be cooking a pizza, talking on the phone, AND streaming your favorite show. This is especially true if you live in a smaller space.

You can also clean the signal light (located at the front of your remote control) to ensure the interference isn’t being caused by something as silly as dust particles!

If this doesn’t fix the blinking, keep reading for more tips.

Reason #4: ‘Pairing Mode’ Is On

As mentioned above, Optimum’s technology uses a ‘Pairing Mode,’ which means that your remote works by sending signals to the Altice One cable box. This box sends these signals to your TV screen in order to formulate a picture.

The most common reason an Altice remote is blinking is that it was left in an unfinished ‘Pairing Mode.’ You must complete both of the processes detailed above (syncing your remote to the box, then your remote to the TV) in order to complete the setup fully.

The Fix

Refer to the pairing steps listed above, under ‘Reason #2, The Fix,’ to correctly pair your Altice remote and stop the blinking!

Once ‘Pairing Mode’ is complete, the flashing light should cease. If the remote continues to blink for a long period of time, it may be time for a new one.

Reason #5: Dead Batteries

The last cause of an Altice remote’s flashing light is low batteries.

When the batteries are dying, it will cause your Altice remote to randomly blink at times when you weren’t even pressing any buttons.

The Fix

The solution for dead or dying batteries is to replace them.

An Altice remote takes three AAA batteries. Also, if for some reason you misplace or need to replace your remote altogether, most stores offer the device with batteries included.


Related Questions

Does Altice have a remote control app?

Indeed, they do!There is an Altice One remote app (available for free download via Google Play or the Apple App Store). It allows you to access your Optimum TV service from your smartphone or tablet and stream live television, watch movies or shows, and schedule all of your Cloud DVR Plus!Live TV may also be viewed in the background while surfing.


Why is my Altice remote not showing the TV Guide?

To access the Altice Once Quick Guide, press the > button twice. This will pull up all the shows on each channel that are currently streaming. Use the up and down arrows to navigate to other networks.If you wish to see which shows are scheduled to air later in the day, simply press the > again to extend the viewing screen. If you still cannot see the TV guide, your right arrow button may be stuck or broken.This video has comprehensive instructions on how to navigate the Altice TV Guide.


Altice One remote volume isn’t working- help!

The Altice One remote volume not working is usually the result of a dead battery problem.Each remote takes 3 AAA batteries that are easy to replace. Simply remove the back of the Altice remote, take out the old batteries, put in new ones, and you should be good to go!If that doesn’t provide a solution, clean off the remote to ensure none of the buttons are stuck. Additionally, make sure no objects are blocking the infrared signal your remote uses to communicate with your television.

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In Conclusion

The most common cause of a blinking Altice remote is an unfinished pairing process.

If you’re still experiencing problems with your remote control after following the steps outlined above, reach out to the Optimum Customer Support team to get a professional opinion!

Emily Carr
Emily Carr

Emily is a copywriter with over five years of experience in crafting content for the home renovation and remodeling industry. She loves house projects, whether it be painting a room or tweaking small design elements to transform a space. Her favorite aesthetic is french modern because of its clean lines and airy feeling! When not writing, Emily loves to travel and check out architectural details all over the world.

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