Samsung TV Volume Stuck On 100? (Possible Causes & Fixes)
A loud blast from your Samsung TV is enough to send you through the roof. If the volume’s stuck on 100, how are you supposed to comfortably catch up on Virgin River?
If your Samsung TV volume is stuck on 100, it’s probably because your remote batteries are dead. Other reasons this happens are broken remote buttons, a glitch, outdated software, and a disconnected Smart Remote. You can use your phone as a remote, using the SmartThings app, to lower the volume in the meantime.
In this article, we will explore why a Samsung TV’s volume gets stuck on 100 and list some quick fixes for you to attempt at home!
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Why Is My Samsung TV Volume Stuck On 100?
When your Samsung TV volume is stuck at the highest level, it renders your television useless. No one wants to have their eardrums shattered while they try to enjoy a show.
Here are 6 reasons why your Samsung TV volume is stuck on 100:
- Remote batteries are dead.
- Remote buttons are stuck or broken.
- Television has a glitch.
- TV software hasn’t been updated.
- Smart remote is no longer paired to your TV.
Follow along to find your problem and the appropriate solution!
Reason #1: Remote Batteries Are Dead
When a Samsung TV’s (or any brand for that matter) remote batteries die, the volume could get stuck on whatever you last set it at.
Some channels are quieter than others, so you could have had the sound up extra high, relative to a normal level. This is pretty unlucky.
Dead batteries present a problem because you’re no longer able to control your TV using a handheld device. Some television manufacturers, in an effort to be sleek and minimalistic, have eliminated all buttons from the TV itself.
In other words- you may be out of luck.
The Best Solution
There are a few different ways to approach this:
- New batteries (if you have them).
- Controlling the TV through your phone or tablet.
If you happen to have 2 AAA alkaline batteries, good for you! Pop the old ones out and throw a new set of fully-loaded batteries in the back of your remote.
If you don’t keep extras lying around, you can use your phone or tablet to turn down the volume in the meantime. To do this, download a universal remote app- one, like Anymote, that’s compatible with Samsung will work.
Now you can control your TV right from your cell phone!
Reason #2: Remote Buttons Are Stuck or Broken
When your remote buttons get stuck, for one reason or another, it definitely impacts how high or low you can go with the volume. This situation is one of the main contributors resulting in your Samsung TV volume getting stuck on 100.
Broken or stuck remote buttons are usually caused by some sort of liquid or food getting into them. Whether it’s water or coffee, this can cause some serious damage. That’s why it’s a good idea to clean off your electronics periodically.
In some cases, remotes are just poorly made, which enables the buttons to stick more easily.
The Best Solution
Perform routine remote cleanings every couple of months to ensure that your device is in tip-top shape.
To do this, use a Clorox bleach wipe or a diluted alcohol solution and a toothbrush. Get in between all of the buttons and wipe them dry when you’re finished. This will prevent dirt and grime from getting stuck inside the remote’s crevices.
That way, your buttons are maintained, and you won’t run the risk of your Samsung TV’s volume getting stuck on level 100.
Reason #3: Television Has a Glitch
With electronic devices in general, glitches are always popping up. This is the downside of owning cutting-edge technology, but it also means there should be a simple solution. Chances are someone’s experienced whatever defect is currently causing you trouble.
When your Samsung TV volume is stuck on 100, and none of the above solutions have worked, it’s probably time to seek a professional’s opinion.
The Best Solution
The only thing you can do on your own to get rid of a software malfunction is to power cycle your Samsung TV.
Follow these steps:
- Turn off the TV (and unplug it).
- Wait 60 seconds.
- Plug the TV back in.
- Turn the ‘Power’ button on.
Otherwise, call Samsung customer support to see if they can send a qualified technician out. They have the tools to troubleshoot their equipment problems much further than the average person.
If the television’s volume is still painfully loud, keep reading for more suggestions.
Reason #4: TV Software Hasn’t Been Updated
Software updates are of the utmost importance in the technology world. They keep your devices protected and supported in order to best withstand the test of time.
If your Samsung TV hasn’t received the latest software version, it could be causing the volume to freeze at 100.
The Best Solution
You may have to use your phone as the remote for this one if the remote isn’t working properly. To update your Samsung television:
- Use your TV remote or a smartphone remote app.
- Go to ‘Settings’ and select ‘Support.’
- Click ‘Software Update’ and then ‘Update Now.’
This process will take a few minutes. Be patient, and don’t touch anything until it finishes.
Reason #5: Smart Remote Is No Longer Paired to Your TV
The last possibility (and probably one of the first things you should check) is that the Smart Remote is no longer paired with your Samsung television. This could result in the volume being stuck at 100.
A disconnection can occur due to:
- Temporary IR sensor interruption.
- A change in your TV’s Bluetooth settings.
- ISP service outages.
Whatever the case, you just need to re-pair the Smart Remote so that you can adjust the volume on your television to a normal level.
The Best Solution
To re-pair a Smart Remote to your Samsung TV, first make sure the WiFi signal is up and running and your television and remote’s Bluetooth settings are turned on.
Then, follow these steps:
- Press and hold the ‘Return’ and ‘Play/Pause’ buttons at the same time (do this for 3 seconds or more).
- This will put both of your devices in pairing mode, and your TV will begin syncing with the Smart Remote.
- Wait 60 seconds for this procedure to complete.
If none of these troubleshooting tips work, reach out to Samsung’s support team for more detailed answers!
Can I Adjust My Samsung TV Volume without the Remote?
Yes, you can! As we mentioned above, you can use a universal remote app to navigate your television as you please.
First, make sure your TV is added to SmartThings as a device via the Samsung website. To download the SmartThings app:
- Go to the App Store or Google Play (depending on if you have an Apple device or an Android).
- Search ‘SmartThings.’
- Hit ‘Download,’ and open the app when it’s finished downloading.
- Go to ‘Menu’ then, ‘All Devices.’
- Select your TV from this list.
You now have access to all of your remote’s buttons from your phone’s touchscreen! Use the arrows or the gray box at the bottom to navigate the ‘Settings’ menu or other applications. Tap anywhere in the box to make a selection.
Related Questions
Why is there no sound coming from my Samsung TV?
The most common reason there’s no sound coming from your Samsung TV is that you accidentally hit the ‘Mute’ button! To turn the sound back on, press the ‘Mute’ button again.Otherwise, you may have accidentally changed your TV’s settings to display subtitles only. Make sure all of your TV’s sounds are turned on, and the volume is turned up. If this doesn’t work, contact Samsung customer service for more assistance!
Why aren’t my Samsung TV HDMI ports working?
HDMI ports stop working because they get covered in dust or dirt and as a result of overuse.Most likely, your Samsung TV’s HDMI ports aren’t working because they are dirty. To clean them, follow these quick tips:
- Use a cloth or paper towel to wipe around each port.
- Use a handheld vacuum attachment to suck any dirt out of the holes.
- Insert cotton swabs or ear picks to get hard-to-reach places.
Make sure you do all of this gently, so you don’t damage your TV.
Otherwise, your Samsung television may have an overheating problem, causing the HDMI ports to stop functioning.
How do I download apps on my Samsung TV?To download new apps on your Samsung television:
- Click the ‘Home’ button on your remote.
- Select ‘Apps.’
- Then, go to the Search bar.
- Type the name of the app you want to download and hit ‘Enter.’
- Click ‘Install.’
You can now open the new app. Remember, most require login credentials.
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The Bottom Line
If your Samsung TV volume is stuck on 100, check the batteries in your remote, as dead batteries are the most likely culprit.
Follow the troubleshooting techniques above to fix your remote and regain control of the volume settings. Reach out to Samsung customer service if none of these tips help!
Emily is a copywriter with over five years of experience in crafting content for the home renovation and remodeling industry. She loves house projects, whether it be painting a room or tweaking small design elements to transform a space. Her favorite aesthetic is french modern because of its clean lines and airy feeling! When not writing, Emily loves to travel and check out architectural details all over the world.
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