6 Ways To Fix A Gosund Smart Plug That Is Not Connecting

Upgraded Home Team
by Upgraded Home Team

Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. Gosund smart plugs are known for being easy to set up. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund.

You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Also, reset the smart plug and clear the data cache in the app. If issues persist, contact Gosund’s for customer support.

You can do a lot with Gosund smart plugs in your home. Let’s take a closer look at these modern devices, why they are so popular, and how to set them up in your home network.

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What is a Gosund Smart Plug?

A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. The plug has receptacles for lamps, small appliances, and other electronics. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device.

Types of Gosund Smart Plugs

Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. The three most common types of Gosund smart plugs are:

  • Gosund Mini Smart WiFi Plug with 1 receptacle for appliances that use up to 1100 watts, such as a microwave oven
  • Gosund Dual 2-in-1 Smart Plug with 2 receptacles for appliances that use up to 1100 watts
  • Gosund Smart WiFi Plug with 1 receptacle for appliances that use up to 2000 watts, such as coffee maker, dishwasher, or electric pressure cooker
  • Gosund Smart Power Strip with three receptacles and 3 USB ports

How to Choose a Gosund Smart Plug

Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. Next, decide how many receptacles you need from a single wall outlet.

How to Connect a Gosund Plug to WiFi

Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. Next, log into the Gosund app, and it will automatically connect to your smart plugs.

How to Use the Gosund App

Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home.

Usage Information from Gosund Smart Plugs

Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. The Gosund app can help. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics.

Home Assistants that Connect with a Gosund Plug

The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. For Alexa, Gosund is found under Skills & Games. In Google Home Assistant, choose Add Device under the main menu. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app.

6 Ways to Fix a Gosund Plug That’s Not Connecting

Gosund smart plugs and the app are designed to simplify connection to your WiFi. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it.

1. Check the Wall Outlet

Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. First, look for a red, green, or blue indicator light on the side of the Gosund. Second, plug in a lamp or other small appliance to see if it gets power.

2. Check Your WiFi

If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Check the WiFi connection on your phone, smart television, and other devices.

3. Verify the Network

Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app.

4. Verify the Bandwidth

If you split your home WiFi, it may run with two or more bandwidths. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth.

5. Reset the Gosund Smart Plug

Resetting the Gosund smart plug often fixes WiFi connectivity issues. Hold the power button on the side of the smart plug for 10 seconds. The device will restart and illuminate a green light on the side.

6. Clear the Data in the App

The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi.

Specific Connection Issues with a Gosund Plug

Gosund Plug Not Working After a Power Outage

Gosund smart plugs reset automatically after a power outage. If your smart plug is not working, check the breakers for the wall outlet. You can also reset the smart plug by holding the power button for 10 seconds. It should automatically reconnect to your WiFi.

Gosund Plug Not Connecting to Alexa

Alexa devices run on your home WiFi network. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Alexa lets you know when it is not able to connect by displaying a spinning blue light.

Gosund Plug Not Connecting to Google Home

If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. Try asking the Google device to check the weather or other simple task. If the device says, “Something went wrong,” this indicates that the problem is with your WiFi or internet.

Gosund Smart Plug is Unresponsive

When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. If the green light does not turn on, there may be a problem with the outlet. Try another outlet, or check the circuit breakers.

Related Questions

How do I connect a Gosund plug to a new WiFi connection?

You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. Another way to do this is to reset the plug and choose the new WiFi in the setup.

How do I group lights with Gosund plugs?

You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. For example, you may want to turn on several lamps in one room. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control.

Why is my Gosund plug blinking red and purple?

Your Gosund smart plug has three indicator lights – red, blue, and green. The blue light may look purple. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. The green light indicates power to the smart plug.

What if I forgot my Gosund login?

If you forget your login user name or password, visit the Gosund website. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. Be sure to update the information in the Gosund app.

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Summing It Up

Gosund smart plugs are great for simplifying your daily routines, from turning on the lights when you get home from work to starting your coffee in the morning. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home.

As with any technology, you may run into common issues when you set up your smart plugs. Troubleshooting takes just a few extra steps. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time.

Upgraded Home Team
Upgraded Home Team

We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help.

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