GE Profile Icemaker Not Working? (Possible Causes & Fixes)

Chad Kilpatrick
by Chad Kilpatrick
You can generally depend on a GE Profile icemaker to work without a problem, unfortunately, that isn’t always the case. They can stop working for several reasons ranging from a faulty door switch to a clogged or dirty filter. Whether it be electrical or mechanical problems, let’s take a look at why your GE Profile icemaker isn’t working.

When your refrigerator is not working properly, it can be a huge inconvenience. Ice makers are known to have a few common problems. We’re going to look at some of those problems, to help you find the solution.

The GE Profile’s icemaker may not be working, if there is a problem with the filter, with the door switch, or with the temperature not being correct. You could also have more advanced problems, such as a bad inlet valve, or a blocked-up water line.

Having ice when we need it, has become a necessity. Appliances break, and when they do, it can be a tough pill to swallow. Luckily, there are some common problems, that are easy to fix yourself, without calling in a service professional.

You will need to do a little bit of troubleshooting, and some testing, to find which problem is keeping your ice maker from working.

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How to Troubleshoot a GE Profile Ice Maker

When troubleshooting your GE Profile ice maker, you will need to make a list of all common problems. You will want to start with the easiest to fix problems first and work your way down to the more advanced problems.

This troubleshooting method may keep you from replacing any expensive parts, that may not have been the problem in the first place. When I troubleshoot, I like to make a list of the common problems on a piece of paper, and check them off as I go.

This helps make your troubleshooting process more thorough and may keep you from overlooking anything. You will also need some basic tools, to work on, and test your ice maker. You should have a screwdriver set, a socket set, and a multimeter. Sometimes it helps to have a pair of work gloves as well.

When working on appliances always think of safety first, use protective eye gear when needed, and always unplug the refrigerator when you are working on it.

How To Fix A GE Profile Ice Maker

Some Common Problems

Ice makers usually have some common problems, some of which have easy fixes, and some that are more complicated. Start with the top of this list, and work your way down.

Common problems:

  • Reset your ice maker
  • Check the filter
  • The control arm is in off position
  • The door switch is bad
  • Water inlet valve
  • Water Pressure
  • Blockage in the line
  • The ice is stuck in the mold

Most of these problems will require a little bit of testing, so make sure you have a multimeter tool, to check parts for continuity. If you do not have all of the tools required, considering borrowing them, or buying new ones. You can never have too many tools!

How Do I Reset My GE Icemaker?

The GE Profile ice maker does not have a reset button, so you will have to follow these instructions, to properly reset your ice maker.

Step 1: You will need to pull your GE refrigerator out from the wall and locate the power cord. Pull the power cord out from the outlet, and wait around 60 seconds.

Step 2: Plug the power cord back in and wait for the refrigerator to start up again. You should hear a humming noise.

Step 3: Open the freezer and find the on and off switch for your ice maker. Turn the switch off and wait for 30 seconds, then turn it back on.

Step 4: Now, push the control arm up and down from off to on, three times. This should reset the ice maker.

Check the Filter

You will need to check the water filter. If the filter gets clogged, or dirty, it will restrict the water going into the ice maker, and the ice maker will not make ice. The filter can be removed and cleaned, by running water through it.

You can clean your water filter a few times, but after about 6 months, the water filter should be changed. You can find the part number for your water filter in your GE Profile user’s manual. If this does not fix your ice maker, then you will need to move on to the next common issue.

The Control Arm

The control arm could be in the off position. I’ve been guilty myself, of bumping the control arm, and then wondering why the ice maker is not working. It can be an honest mistake, but easy to reverse. You will need to locate the control arm and turn it to the on position.

The on position is usually down, but you will need to check your user’s manual, for the correct position on your GE Profile refrigerator. The control arm is also used when resetting your ice maker.

Test the Door Switch

The door switch on a GE Profile refrigerator, turns off the water and ice maker, while the door is open. If this switch goes bad, then it will cause the ice maker to stop working. You will need to use your multimeter, to test whether or not the door switch is working.

You can test this, by checking the door switch for continuity, with your multimeter. If there is no continuity, then you will need to replace the door switch. You may need to look for the part number in the user’s manual.

The Water Inlet Valve

The GE Profile ice maker has a water inlet valve, that is electronically controlled. If the valve is defective, it will not open up to let the water in. You will need to use your multimeter, to check the inlet valve for continuity. If it is defective, you will need to replace it.

An inlet valve may not work correctly if there is not enough water pressure. First, check your water pressure, to make sure there are no issues, before testing the inlet valve. Always make sure that the refrigerator is unplugged when replacing parts, or testing parts for continuity.

Are You Getting the Correct Water Pressure?

Water pressure could also be the issue. Too much water pressure can cause issues with an ice maker. Not enough, can also make it so that the water line does not fill the ice mold. Your water pressure should be at 20 PSI or higher.

In some cases, having over 125 PSI can be damaging to appliances. To fix both of these scenarios, you will need to have a plumber check your water pressure for adjustments. You may need to have a booster pump added, to raise your water pressure, if your pressure is under 20 PSI.

GE Refrigerator Icemaker Not Getting Water

Not getting water can be from more than one issue. You could have a clogged water line, that is clogged with debris, or you could have a frozen water line. Both of these could keep the ice maker from making ice. You will need to inspect the waterline.

You should feel the waterline with your hands, and try to determine if the line has frozen. It will feel frozen when you touch it. If you identify that it has been frozen, then you will need to defrost your refrigerator.

You will need to place the contents of the refrigerator into a temporary cooler with ice. Unplug your refrigerator, and let the water line unfreeze. It is good to defrost your refrigerator at least 1-2 times per year, to keep this from happening.

You may have a water line clogged with debris. To check this, you will need to turn the water supply to the refrigerator off. You can remove the waterline, and blow through it. If something is restricting the air, then you will need to clean it. Vinegar can work great for getting thick debris out. Also, use warm water to flush it.

Once you have reattached the waterline, you will need to wait at least 24 hours, for the refrigerator to get back up to temperature. Then you can run the ice maker like normal.

GE Icemaker Not Dumping Ice

Your icemaker may not be working properly if there is ice in the mold, but it is not dumping. This will stop new water from going into the mold, and hold up the process. This problem can be caused by several issues. Some GE ice makers have a heating element, that heats the mold just enough, to allow the ice to dump. These can go bad.

Your icemaker may have a sensor, that detects when the ice is frozen. In rare cases, these sensors can go out. You will need to check the element, or the sensor, with a multimeter for continuity. If they are defective, you will need to replace them.

A frozen water line can also cause the tray not to dump. The ice not dumping, could be an indication, that the line has frozen. If you find that the line has frozen, then you will need to use the above steps for a clogged water line.

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Related Questions

GE ice maker not making ice fast enough

The biggest problem that causes this, is having a restricted water line, or not enough water pressure. Check to make sure you are getting at least 20 PSI for water pressure. Then, check to make sure there are no clogs in the waterline.

Why won’t my ice maker stop making ice?

If you are having trouble with your ice bucket over-filling, then you may need to check that the ice bucket is in the correct position. Next, you will need to make sure that the control arm is working correctly. If the control arm is broken, the ice maker will not work properly.

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Chad Kilpatrick
Chad Kilpatrick

I'm a writer that is passionate about home improvements, remodeling, and renovating. I enjoy learning new skills and techniques and sharing them with others.

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